Business Development Manager - Hotel Software

Sales Germany · München, Bavaria
Department Sales Germany
Employment Type Full-Time
Minimum Experience Experienced
Compensation Competitive

About Guestline 

At Guestline, we believe in substance and results over superficial style, through this we craft thoughtful products that help hoteliers effortlessly welcome and manage their guests. We’re central to the lives of thousands of hotels and their fantastic staff around the world. Our users interact with our user-friendly and intuitive software in many areas of their working day at any time and any place, we’re here to make their lives more enjoyable, more productive and to help them provide better service to their customers or as we call it GuestTime. It’s this relationship that we help build between hotels and their guests that mean we have vast scope for innovation, disruption, and enhancement every step of the way. But we’re realistic, it’s an unprecedented period in hospitality and during these turbulent times we are proud that we have pulled together, and we continue to attract new customers. Turbulence creates change and we stand ready to react to that opportunity. 


It’s not just about the technology


Our team is diverse, filled with ambitious and creative minds, spread across the UK, Europe, and Asia with customers in 25 countries, across 5 continents and we have 30 years’ experience. Our history guides us and gives us great position in the market, but it’s our innovation and international expansion that will keep us successful. Don’t just take our word for it, every 8 working hours a new hotel goes live with Guestline.


Yes, technology and solutions are our thing, but what makes us different is we love to show our customers the humans behind the computers. We're all about personable technology, we give our customers the systems and the advice they need to enhance guest experience and make their operations more efficient. Through this approach we have recently been awarded ‘Best Tech Product 2021’ from Boutique Hotelier and Travolution.


The Team and the Business Development Manager role

As part of its ongoing business growth and development strategy Guestline is now investing in key countries around the world, including Germany, Austria, and Switzerland. To support this growth Guestline is seeking to appoint a Business Development Manager for the DACH region to generate high value sales to independent hotel clients.


Reporting to the Director of Business Development for DACH this role is responsible for the full sales life cycle, this is a hands-on role that will include the identification, qualification, and maximisation of new business opportunities, leading to the negotiation of business solution sales at all levels in the defined territories. This is an outstanding opportunity to make a significant contribution within an established organisation, where consistently strong performance is well rewarded.


To provide the best possible service to our customers the ideal candidate should have a sound working knowledge of Hotel PMS, distribution or PoS systems. Fluency in both German and English is also important to be able to work closely with our German speaking customers in our global business.


Main Duties and Responsibilities


  • Like all great salespeople we expect you to not only meet and but exceed your sales targets, commission here is uncapped!
  • Provide accurate sales forecasting information and market intelligence to the wider business
  • Develop and maintain strong relationships with our target customers and groups
  • Understand and articulate what is great about our products to our customers 
  • Taking leads from our Marketing and Telesales teams as well as proactively creating your own leads to drive business 
  • It’s a competitive market out there so you will need to be highly proactive and search for opportunities to develop business
  • Attend Trade shows, whilst being present at industry events and having your finger on the pulse with all things hospitality
  • Learn and understand product information and how this can provide a positive return on investment to your prospective clients
  • Increase the profile of Guestline throughout the DACH region
  • Be customer-focused and put a customer lens on all that you do. You can understand the problems of our target customers and translate them into actionable insights
  • You’ll need to be tech-savvy and whilst you don’t need to be able to code, we like our Guestliners to be tech-savvy enough to understand the nuances and workings of our technologies
  • You’ve got a curious mind and you read around your subject and default to open when it comes to sharing knowledge
  • You’re a great communicator and you understand how to get the best out of people, delivering a message right and influencing across different teams and stakeholders; from Engineers to Sales to c-suite, customers and third parties
  • You hit your target. Hitting, surpassing, and setting new targets is second nature to you. You’re motivated by your sales figures and providing a fantastic service to your clients
  • You're great with languages - German is your first language and you're fluent in English


Guestliner Benefits


Our Guestliners make our business the innovative, progressive, and successful place that it is. Here are some of the benefits they enjoy:


  • We're open to flexible working so long as it works for you, your team, and the business
  • In addition to normal public holidays, we'll give you 30 days holiday a year to relax and recharge your batteries and to allow you to celebrate properly, each year we'll give you a paid day to take your birthday off
  • Every year we'll review your salary to ensure it fairly aligns with your responsibilities
  • We want you to feel comfortable at work so if you are not meeting customers, feel free to dress down, and wear casual gear
  • We encourage a healthy lifestyle and so we provide fresh fruit in our offices
  • We like to have fun and feel it’s important for our team to unwind and get to know each other, our Social Committee organises regular events from local get togethers and charity initiatives to company BBQs and our annual Christmas party
  • Car or Car Allowance


Diversity, Inclusion and Belonging


We're on a mission to disrupt the hospitality industry and a diverse team with different views, perspectives and experiences improves our ability to challenge conventions, support our customers and strengthen our decision making. We believe that all Guestliners should bring their best selves to work every day and we strive to create an inclusive environment which they feel comfortable, inspired, and empowered. We're committed to hiring the best talent by ensuring our teams are represented by all pockets of society. We aim to grow, support, and develop every individual during their time with us.

Thank You

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  • Location
    München, Bavaria
  • Department
    Sales Germany
  • Employment Type
  • Minimum Experience
  • Compensation